Conversational Intelligence®

Course Overview

Welcome to Conversational Intelligence® C-IQ®

Judith E. Glaser was an Organisational Anthropologist and world-leading authority on WE-centric Leadership. This program draws from the Conversational Intelligence® program she facilitated for coaches globally. 

Kathy McKenzie, Director of FIRE UP Coaching® is an Accredited C-IQ® Coach and has co-created this program to introduce you to the world of C-IQ ®.

Kathy was fortunate to participate in Judith’s program in 2017, before Judith passed away. Honouring her legacy we offer you customised workshops utilising this model for creating great awareness of how to develop C-IQ®

“To get to the next level of greatness depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations” Judith E.Glaser www.ciqcoach.com

We all want to build stronger and more meaningful relationships, and some fascinating insights are emerging about how better conversations can help us to achieve this. The ability to work together interdependently is one of our least-developed skills, yet it is also one of the most vital.

Connecting with others, and creating the emotional space for others to open up, requires deep trust. Without this trust, we struggle to achieve extraordinary results. This workshop introduces you to the power of Conversational Intelligence® (C-IQ).

The C-IQ methodology draws on the latest research in neuroscience and the Chemistry of Conversations.

This dynamic half day workshop introduces you to the legacy of Judith E. Glaser. Kathy McKenzie is an accredited Conversational Intelligence® (C-IQ) Practitioner, having studied with Judith in 2017.

We all want to build stronger and more meaningful relationships, and some fascinating insights are emerging about how better conversations can help us to achieve this. The ability to work together interdependently is one of our least-developed skills, yet it is also one of the most vital. This workshop will give you an understanding of what needs to happen for conversations to be impactful.

Connecting with others, and creating the emotional space for others to open up, requires deep trust. Without this trust, we struggle to achieve extraordinary results. This workshop introduces you to the power of Conversational Intelligence® (C-IQ), and the ways in which you can lay the foundations for trust in any conversation. The C-IQ methodology draws on the latest research in neuroscience and the Chemistry of Conversations.

Curriculum

LEARNING OUTCOMES OF THE CIQ® WORKSHOP:
  • Exploring Conversational Intelligence®
  • Complete CIQ® Tool
  • Recognise interaction dynamics which include priming for TRUST
  • Transparency–quelling anxiety and fears
  • Relationship–listening to connect with others
  • Understanding–listening to understand another’s perspective
  • Shared Success–listening to co-create together
  • Truth Telling–listening to close the gaps between reality and perception
  • Developing our ability to understand the impact we have on others in conversations and working more around our ability to listen to connect, adapt on the run, and deepen rapport with anyone.
  • Planning for a conversation utilising transformational questioning techniques and listening to connect.
  • Activities to understand how to create trust in relationships and minimise threat.
Confident young business coach in formalwear standing in front of audience

Conversational Intelligence®

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