How To Be A Great Leader

Will the Real Leaders Please Step Up.

Navigating complexities in the world requires courage and conviction from leaders. Contemporary leaders face the challenge of embodying courage while championing what they believe is right. Leaders grapple with fostering a culture that eradicates judgment and biases. How can today’s leaders engage in difficult conversations and manage emotions adeptly amidst criticism and evident wrongs?

Among the expected skills for leaders now is the art of coaching. Coaching has transcended its niche to become a pivotal approach in various industries. Recent studies, like Korn Ferry’s analysis on leadership impact on organisational climates, reveal that a coaching style contributes to a 50% improvement in fostering a positive and engaged organisational culture. Its adoption demonstrates significant enhancements in communication (63%), team effectiveness (68%), self-esteem (29%), and performance management (77%).

A notable coaching model, the REACH Model, introduced by Kathy McKenzie, CEO of FIREUP Coaching, in 2008, was initially crafted to aid healthcare professionals in fostering better peer and patient conversations. This holistic model integrates evidence from positive psychology, emotional intelligence, and neuroscience.

The REACH acronym outlines its fundamental elements:

Rapport: Establishing rapport is crucial to engage coachees and foster trust, creating an environment conducive to openness before outlining the coaching conversation’s objective.

Explore: Most of the conversation involves deep questioning and exploration, delving into the topic’s intricacies. Employing various tools and techniques uncovers subconscious elements, emphasizing solution-oriented queries focusing on possibilities over problems.

Action: An effective coaching conversation concludes with actionable steps defined as SMART goals—measurable and monitor-able.

Clarify: Reinforcing the value of achieving each goal cements its importance, igniting the drive to accomplish them.

Honour: Reflecting on the coaching conversation’s significance and genuinely validating and honouring the ‘coachee’ ensures they leave feeling empowered and confident in their ability to achieve their goals.

The paradigm has shifted from solely focusing on return on investment to embracing return on intelligence. Coaching plays a crucial role in nurturing emotional, social, and mental intelligence. In today’s context, let’s divert our attention to fostering our teams’ growth and development, steering away from specific past references.

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